Privacy notice.

1. Data controller

Maciel Romo is responsible for processing and protecting the personal information described in this notice.

2. Information we process

We may process names, phone numbers, email addresses, order and project details, billing information, messages, logos, sketches and images you upload. The shop also keeps account, order and delivery details. For internal portal users, we process usernames, email addresses, roles, assigned branches and operational records connected to the account.

We do not request sensitive personal information through this website unless it is strictly necessary and expressly requested.

3. Required purposes

• Answer inquiries and prepare quotes.
• Provide, administer, invoice and track services or orders.
• Manage access, security, support and audits for the internal portal.
• Prevent fraud, abuse and unauthorized access.
• Meet contractual, tax and legal obligations.

We do not currently sell personal databases or use personal information for behavioral advertising.

4. Access, correction, deletion and objection

You may request access, correction, deletion or objection to processing, revoke consent, or limit the use and disclosure of your data.

Email [email protected] with the subject “Privacy rights.” Include your name, relationship with us, the right you want to exercise, a clear description of the information and a reply address. We may request reasonable identity verification and will respond within the periods required by applicable law.

5. Service providers and disclosures

We may share information with providers of infrastructure, hosting, email, backup or support acting under our instructions. We may also disclose information when required by a competent authority or permitted by law. We do not make unrelated commercial transfers.

6. Retention and security

We retain information as needed for the relationship and applicable contractual, tax and legal periods. We apply reasonable administrative, technical and physical safeguards, but no system can guarantee absolute security.

7. Storage technologies

The internal portal uses an essential session cookie and local storage for user-requested functions. Details are available in our Cookie policy.

8. Children

The site is not intended to collect information from children. A parent or legal representative must contract services on behalf of a minor.

9. Changes

Changes will be published at this address with an updated date. We will request new consent when required.